Politique de remboursement

RIGHT OF WITHDRAWAL In accordance with article L 121-16 of the Consumer Code, the Buyer has a period of fourteen clear days from the date of receipt of the articles to return, at his expense, the products ordered for reimbursement. The products must imperatively be returned in perfect condition for resale, in their original state, duly sealed and accompanied by the invoice corresponding to the purchase. Any incomplete, damaged, damaged product or whose original packaging has been damaged, will not be refunded or exchanged. The Purchaser is advised to use a carrier offering tracking and insurance of the returned goods. In the event that it is lost or damaged in transport, Louise Ferchaud cannot reimburse the Purchaser, who must make a claim directly with the carrier. In case of exercise of the right of withdrawal, only the price of the product (s) purchased will be refunded. Shipping and return costs are the responsibility of the Buyer.